FAQ's

1. How long will my order take?

If the item is available from stock, your order will be dispatched within 3-4 working days. If out of stock, it will usually be dispatched within 10-14 working days. Our target is to dispatch orders the next working day.

2. Do you charge extra for postage & packaging.

We dispatch orders worldwide free of charge! If you require next day delivery an agreed surcharge will be added to your invoice.

Orders within the United Kingdom are dispatched by First Class Post

Overseas orders are dispatched by Air Mail

You will be notified when your order has been dispatched.  We have no control over the time taken for your order to be processed by mailing services either locally or internationally.

3. How can I tell if a Band publication is suitable?

Although we do not normally offer a free perusal service we will Email PDF copies of scores an/or the mp3 file on a pro-rata basis. Unless otherwise stated these will non-printable and watermarked 'Sample Only'. We will post printed scores under special agreement..

4. What does the Band Grading mean?

We have adopted the American Band Grading system throughout the site. (Grades 1 to 6). The following is an approximate guide:

• Grades 1-2 (Easy)

• Grades 3-4 (Easy - Medium)

• Grades 5-6 (Medium - Advanced)

5. Can I photocopy extra parts/extra scores?

We are not able to give permission for you to photocopy extra parts. However, extra parts and scores can be ordered. Parts cost approximately £0.50 each and scores approximately £5.00.

6. Can I write out additional parts or adapt/re-arrange a work in any way?

In order to protect the livelihood of composers and arrangers, we will require confirmation in writing of any proposed alterations, adaptations or extensions. Consent can sometimes be given without charge although this must be agreed in writing. SafeMusic Limited will adapt scores for your specific requirements.

7. Do you supply PDF scores & parts?

If requested, we will email the score & full set of parts in PDF format upon receipt of payment; the supply of which will be in lieu of posted printed copies. If printed copies are subsequently required, there will be an additional charge for postage.

8. What parts do we supply with each order?

Because we do not charge postage the number of parts supplied is limited to the following. Additional instrumental parts can be purchased separately at £0.50 each. Additional scores will cost £5.00. We will, by arrangement, supply additional parts for instruments not listed. There may be a small additional charge.

Top of page